Information For Emergency Services
The responsibility of authorising and
distributing public alerts is a large one. In clear and
present danger the decision to send an alert usually needs little clarification. EWN provides a simple and expedient way to achieve this. However, emergencies and looming threats are not always black and white.
This is where EWN can greatly enhance an emergency
services options on public notification. EWN provides emergency management and responders the
additional ability to broadcast ALERTS and notifications while events are still in the grey area of threat assessment. With EWN
responders can select the alert level, communication mode, and who
and they want to send it too. This means you can still alert the public with good information without crying wolf. Normally it’s a tough call when you have little choice and many lives in your hands. All too often someone erring on the side of safety is accused of over reaction. With EWN we hope to provide emergency management some tools to help resolve this issue. Emergency Service Providers will be registered to the network
(EWN), as local system administrators with permissions to send critical messages to affected populations. This means an Emergency Service Provider is able to send a message to an individual or a group, which might be a house, business, street, streets or district.
The Main or Regional Administrator will determine what groups the Local Emergency Service Providers may message.
Once distributed in your local area, Police, SES and Emergency authorities can access the system at no cost to send critical alerts and notifications
Emergency Service Providers will access the system via a web interface, draft/paste messages, select message recipients and send. The public will receive the message via Desktop ALERT™ The Receiver application is represented by a small radio button on the desktop that will either flash red/amber or yellow, depending on the severity of the message content.
Receivers will register to the system with a name, street address, post code and town. They can select which service providers they wish to receive notifications from.This
results in a service that is spam free - no unwanted messaging.
Providers of alerts can be disconnected if found irresponsible
Authentication is not an automated procedure. Access to the facility by Emergency services is only enabled after manual authentication.
Key
features of the EWN
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Multi-channel. EM’s can select which channels they wish to send notifications through. This currently includes Desktop ALERT™,
SMS, phone and email. Other channels can be added.
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Geographic. Among other selection modes, EM’s can use maps to geographically select the area they want to send a notification to.
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Alert Status. An alert status, yellow, orange or green can be assigned to notifications.
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Scheduling: ability to determine precisely when a communication will appear. You can choose to send a message immediately, at a predesignated time, or chronologically from the time the agent was installed.
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Filtering: EWN can select which communications a person is to receive according to declared preferences assigned in Desktop ALERT™.
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Reporting: not only can we tell you whether a message was displayed, we can log whether a consumer saw the message and at what time.
Key benefits of EWN
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Free. There is no cost to emergency services or the public.
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No setup. Authorised, or authenticated emergency personnel can access the system from any computer connected to the internet. There is no software to install.
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Revenue. Alerts and warnings can carry messages from local or national sponsors at the footer of the page.
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Visible: EWN messages take priority on the computer, whether the user is on or offline. EWN delivers messages directly to the desktop, in front of all other applications. Content can include text, pictures and in following versions audio.
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Fast: faster to create and more effective than any other delivery or notification system.
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Targeted: enabling logical population groupings without having to build and maintain expensive databases.
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Measurable: no estimates, surveys or guess work – you will know precisely how many people received the notification, and when.
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Fully controllable: “Software as a Service” gives emergency management complete control of alerts and warning procedures without the overhead of IT support and maintenance.
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